Terms and Conditions

The terms “we,” “us,” and “our” refer to TenCos Web, SRL. The terms “site” and “website” refer to WebTennis24.com. The terms “user,” “you,” and “your” refer to site visitors, customers, members and any other users of the site.
WebTennis24 is a membership site for online training, courses, resources and other content relating to playing, learning or teaching tennis (the “service”).
Use of WebTennis24.com, including all materials presented herein and all online services provided by TenCos Web, SRL is subject to the following Terms and Conditions. These Terms and Conditions apply to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to these Terms and Conditions, without modification, and acknowledge reading them.
Parties agree that the Service is in the nature of education. The scope of services provided by TenCos Web, SRL according to this Agreement are limited to those listed on WebTennis24.com website. TenCos Web, SRL reserves the right to substitute services equal to or comparable to the services listed if the need arises, without prior notice.

To have access to WebTennis24 you must be or become a member. When and if you register to become a member, you agree to:
– provide accurate, current, and complete information about yourself as prompted by the appropriate registration form
– to maintain and update your information to keep it accurate, current, and complete.
You acknowledge that, if any information provided by you is untrue, inaccurate, not current, or incomplete, we reserve the right to terminate this Agreement and your use of the site.
As part of the registration process, you will be asked to select a username and password. We may refuse to grant you a username that impersonates someone else, is or may be illegal, is or may be protected by trademark or other proprietary rights law, is vulgar or otherwise offensive, or may cause confusion, as determined by us in our sole discretion.
You agree not to transfer or resell your use of or access to WebTennis24.com to any third party.
If you are a subscriber, and you have reason to believe that your account is no longer secure, you must promptly change your password by updating your account information, and immediately notify us by emailing us using the Contact Form provided.

Pricing Information
Current rates for our service may be obtained by visiting the site at WebTennis24.com.
We reserve the right to change fees, surcharges, monthly or other periodic membership fees or to institute new fees at any time as provided in this Agreement.
Payment for your membership is due in advance of the membership period you select.
Your membership will continue and will renew automatically unless terminated by us in accordance with this Agreement or until you decide to terminate it.
The appropriate annual, monthly, or similar periodic fee for your membership will be billed automatically at the beginning of each renewal period to the credit card / debit card / PayPal account you designated during the registration process (or subsequently changed) unless you cancel your membership before the renewal period begins.
You agree to pay all fees and charges incurred in connection with your username and password (including any applicable taxes) at the rates in effect when the charges were incurred.

At WebTennis24, we strive to provide our customers with exceptional service. If for any reason you are not satisfied with our service, we offer a 14-day refund policy for your first subscription.
To request a refund, please contact us via email at [email protected] or by using the contact form provided on our website. Please note that this refund policy can only be used once and applies to your first subscription only.

You may cancel your subscription/membership at any time by emailing us at [email protected] or through your account settings. However, please note that no refunds will be made for any membership fees already paid after 14 days from your first purchase, as per our refund policy stated above. It is recommended to cancel before the next billing cycle to avoid being charged again. Once you cancel, you will no longer have access to the service.
It is entirely your responsibility to ensure that you cancel your account in good time should you no longer require the service.

While we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
In no way will TenCos Web, SRL, or any persons associated with TenCos Web, SRL be held responsible for any injuries or problems that may occur due to the use of this site or the advice contained within. Advice and recommendations given in this site, online coaching, or otherwise, is at the reader’s sole discretion and risk. You should see a qualified, licensed doctor or trainer before starting any nutritional, diet, stretching, tennis and/or exercise program.
The author and owner of this site is a certified professional tennis coach, the advice he gives is based on years of training, education, and thousands of playing, training and teaching hours. However, any recommendations he makes must be discussed with and agreed to by your own personal doctor, physical trainer, therapist, personal coach or any professional you see on a personal consultation basis.

Links on our Site
This website may contain links to other websites. This disclaimer and our privacy statement only apply to our website, so you should always read the privacy statement and disclaimer of any other websites visited. We have no control over and shall not be responsible for the content of such linked websites. These links are provided for your convenience and do not imply that TenCos Web, SRL endorses or supports those organizations, the information on their pages, or their products or services in any way. Any purchase of goods and services made through third parties’ websites shall be subject to those third parties’ terms and conditions.

All content included on this site, such as text, videos, graphics, logos, button icons, images, audio clips and software, is the property of TenCos Web, SRL or its content suppliers, and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of TenCos Web, SRL and protected by U.S. and international copyright laws. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited.
Great care has been taken in the creation of this site and attempts made to present and maintain accurate and up-to-date information, however, inaccuracies may occasionally occur.
If you discover any information on our pages that you believe to be inaccurate or inappropriate, or you have any question or feedback, please feel free to contact us.

Privacy Policy
We, at TenCos Web, SRL are strongly committed to protecting you and your information. We understand how important and valuable privacy is to you while you surf our website.
What kind of information do we collect from you?
WebTennis24.com collects information from you when you subscribe as a member of our site, which is your name, address, and e-mail. Your password is protected. We do not have the ability to see your personal information or your bank account. We will maintain appropriate safeguards to ensure the security, integrity and privacy of your personally identifiable information.
What do we use your information for?
We need your e-mail address in order to send you notifications of when something new is posted on our site, to keep you updated with the latest articles and changes that might be of interest to you. You may unsubscribe from the newsletter at any time – just click the “Unsubscribe” link at the bottom of each newsletter.
Your information will never be sold, exchanged, transferred, or given to anybody for any reason. It will only be used for the purpose of delivering the service requested from WebTennis24.com. We respect your privacy and you can be sure that it won’t be sold to spammers.
Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see explanation below) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
Use of Cookies
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
IP Addresses
IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.
Email Information
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site. For further information see the email policies below.
Email Policies
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and we will not provide your personal information to any third party individual, government agency, or company at any time unless strictly compelled to do so by law.
We will use your e-mail address solely to provide timely information about WebTennis24.
We will maintain the information you send via e-mail in accordance with applicable laws.
We use Kartra to manage our tennis programs.

CAN-SPAM Compliance
In compliance with the CAN-SPAM Act, all e-mail sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our site provides users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time.

Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

Paying Subscribers / Members
We do not see or keep a copy of your credit/debit card details at any time and your payments are completely secure.

TenCos Web, SRL (WebTennis24.com)
339 Coasta Campului
Valea Mare – Podgoria
Arges 117721

(This Terms and Conditions page was last modified on March 2, 2023. If there are any questions regarding this information you may contact us using the contact form provided on the site)