Get in Touch
Frequently Asked Questions
How do I log into the site once I purchase a membership?
You should receive a welcome email from “WebTennis24” with your login credentials shortly after you purchase your membership. Be sure to check your spam folder if you did not receive our email.
I signed up for one of your memberships but haven’t received an email confirmation.
Please use the form above to notify us and a member of our support team will assist you as soon as possible.
What is your refund policy?
We want you to know we’ve got your best interest at heart, so we offer a 100% money-back guarantee within 7 days of payment on all memberships. If our training doesn’t move you in the right direction, we don’t want to keep your money.
What do I do if my password doesn’t work?
You can go directly to our Login Page, and hit the “Forgot Password” link to have your password reset using your email address. If you’re experiencing difficulties logging in after this step, please e-mail us using the form above and a member of our support team will assist you as soon as possible.
Can I cancel my account any time?
Yes, although we hate to see our friends leave, you can easily cancel your account at any time.
Simply send us an email stating that you want to cancel your membership. You can also do that from your Account page (first page after you log in).
Important: If you have any questions in regard to your account or website payments, we would be grateful if you contact us first. We want to make sure you have a good experience with us.
TenCos Web, SRL
339 Coasta Campului
Valea Mare – Podgoria
Arges, Romania 117721